Close
Clear AllClose
Your cart is currently empty.
Subtotal
$0.00

FILE A CLAIM

Kendama USA Shipping Protection

Please fill out your order details below.

* If Approved.

SHIPPING PROTECTION COVERAGE

Customers who have purchased package protection are covered from lost, stolen, and damaged items that fit the following criteria:

LOST

Claims for packages presumed to be lost by the carrier, where the status is not “delivered” must be filed no sooner than 7 days after the scheduled delivery date for domestic shipments (and 20 days for international shipments), but not later than 30 days from the last checkpoint.

STOLEN

Claims for packages marked "delivered" yet not received can be considered stolen, and must be filed 5 days after the “delivery date” but no later than 30 days to ensure it was not mis-delivered or easily found around the premises.

DAMAGED

Claims for item(s) that has arrived damaged, unusable, or in an otherwise unacceptable condition, and must be filed within 30 days of the delivery date.